1.) Account Setup
We will setup your account after we have received payment and
we and/or our payment partner(s) have screened the order(s) incase of fraud. It is your
responsibility to provide us with an email address which is not @ the domain(s) you are
signing up under.
All services provided by us may only be used for lawful purposes. This
includes, but not limited to: copyrighted material, material we judge to be threatening or
Examples of unacceptable material:
Hack programs and archives
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk
emailing, and spam. "Safe lists" and "double optin" will be treated as
spam. Any user who sends out spam will have their account terminated without notice.
We reserve the right to require changes or disable as necessary any web
site, account, database, or other component that does not comply with this policy, at its sole
discretion. We also reserves the right to make any such modifications in an emergency at our
We reserve the right to charge the holder of the account used to send
any unsolicited e-mail a clean up fee. This cost of the clean up fee is left entirely to the
discretion of HostGator.com. All rights reserved.
4.) Payment Information
You agree to supply appropriate payment for the services received from us,
in advance of the time period during which such services are provided. You agree that until
and unless you notify HostGator.com of your desire to cancel any or all services received,
those services will be billed on a recurring basis.
We reserve the right to change the monthly payment amount and any other
charges at anytime.
5.) Backups and Data Loss
Your use of the service is at your sole risk. We are not responsible for
files and data residing on your account. You agree to take full responsibility for files and
data transferred and to maintain all appropriate backup of files and data stored on our
6.) Cancellation and Refunds
We reserve the right to cancel the account at any time.
Customers may cancel at any time. We give you an unconditional 30 day money
back guarantee on managed shared hosting, and reseller solution's. Refund requests after 30
days will be refunded on a prorated basis of any unused time.
Only first-time accounts are eligible for a refund. For example, if you've
had an account with us before, cancelled and signed up again, you will not be eligible for a
refund or if you have opened a second account with us.
7.) Resource Usage
Users may not initiate the following:
a) Use 25% or more of system resources for longer then 90 seconds. There are
numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP,
b) Run any type of interactive real-time chat applications that require
server resources. Remotely-hosted services are fully allowed.
c) Run stand-alone, unattended server-side processes at any point in time on
the server. This includes any and all daemons, such as IRCD.
d) Run any software that interfaces with an IRC (Internet Relay Chat)
e) Run any gaming servers such as counter-strike, half-life,
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies
depending on the hosting package you purchase. Should your account pass the allocated amount
we reserve the right to suspend the account until the start of the next allocation, suspend
the account until more bandwidth is purchased at an additional fee, suspend the account until
you upgrade to a higher level of package, terminate the account and/or charge you an
additional fee for the overages. Unused transfer in one month cannot be carried over to the
9.) Money back Guarantee
We reserve the right to refund a prorated amount or no refund at all.
10.) Price Change
The amount you pay for hosting will never increase from the date of
purchase. We reserve the right to change prices listed on our site, and the right to increase
the amount of resources given to plans at any time.
Customer agrees that it shall defend, indemnify, save and hold us harmless
from any and all demands, liabilities, losses, costs and claims, including reasonable
attorney's fees asserted against us, its agents, its customers, officers and employees, that
may arise or result from any service provided or performed or agreed to be performed or any
product sold by customer, its agents, employees or assigns. Customer agrees to defend,
indemnify and hold harmless any liabilities arising out of; (1) any injury to person or
property caused by any products sold or otherwise distributed in connection with us; (2) any
material supplied by customer infringing or allegedly infringing on the proprietary rights of
a third party; (3) copyright infringement and (4) any defective products sold to customers
from HostGator.com's server.
We will not be responsible for any damages your business may suffer. We make
no warranties of any kind, expressed or implied for services we provide. We disclaims any
warranty or merchantability or fitness for a particular purpose. This includes loss of data
resulting from delays, no deliveries, wrong delivery, and any and all service interruptions
caused by us and our employees.
13.) Changes to the TOS
We reserve the right to revise its policies at any time without notice.